Thomas Brookes - Victim of ANZ

Case Summary

ANZ CEO Shayne Elliott finally admits documents they used in a court were "altered" (nice soft bank description for forgery) and gives an unreserved apology for 20 years of unconscionable misconduct. But then does not give any further explanation, or offer proper financial compensation and instead offers a small token gesture "goodwill payment." 

Requests to the ANZ Customer Advocate (case manager) Colin Neave for an explanation as to what is now going on, have been refused.

Story Details
Story Of: 
Thomas Brookes
Bank Involved: 
Bank Malpractice Type: 
Powermongering & Greed
Unconscionable Conduct
Other Bad Banking Behaviour

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