Justice Not Being Delivered Post Hayne RC

Bankers continue to play games in the battle for compensation

Summary: 

The delay, deny, deceive routine has had its day. It's now twelve months since Commissioner Hayne put out his final report on the Banking Royal Commission. It's no secret that banks behave badly. The secret is that despite all the revelations many bankers are still trying to mess with the minds of victims and avoid paying proper compensation. The game playing days are also over. Victims are giving their banks accurate, helpful and informative material and the staffers involved just can't handle it so they ignore it or respond inappropriately. What are they thinking? That we'll forget about it? That we'll give up and go away? That we'll take a token offering to shut up?

This article from The Australian's Joyce Moullakis highlights the types of cases that the Royal Commission deliberately ignored. How long before the banks start treating their customers with respect? The delays in settling the some of the most serious legacy cases is now beyond outrageous.

Article Information
Category: 
Bank Malpractice Type: 
Predatory Lending
Unconscionable Conduct
Author: 
Joyce Moullakis
Source: 
The Australian
Date First Published: 
3 Feb 2020
Posted By
Peter Brandson
Peter Brandson's picture

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